Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Responsible for processing CIF changes ensuring all changes have supporting documentation. Processes new account information, entering information on system and linking related accounts. Responsible for monitoring and verifying account captioning to ensure account information is accurate and complete. Processes returned mail and distributes to appropriate person or depart

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Maintains a strong working knowledge of departmental systems and ensures all daily operating responsibilities are completed according to established policies and procedures. This duty is performed about 40% of the time. Responds to inquires in person, email, and/or phone according to established procedures and policies as well as in an efficient, timely, and professional

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Meets all established goals/standards and works with Retail Banking Management to implement strategic initiatives in order to achieve loan and deposit growth and cross sales targets. Responsible for new business development within the assigned Banking Center(s). This duty is performed about 25% of the time. Works closely with subordinate staff evaluating their performance

Under general supervision, but following established policies and procedures, as well as all applicable banking laws and regulations, including BSA and AML, is responsible for a wide range of clerical duties associated with servicing demand deposit and savings accounts. These duties entail processing deposits, overdrafts, stop payments, return items, reconciling, and prep

Assists the assigned Market Manager and Relationship Managers in obtaining all third party reports and information necessary to prepare loan documents for any type of commercial loan closing. This includes, but is not limited to, completing the commercial loan checklist, ordering and reviewing title commitments, ordering appraisals, environmental reports, flood reports, c

Coordinates and manages various IT Risk functions. This includes, but is not limited to, Business Continuity Planning, IT Risk Assessment, Incident Response, Third Party Risk Management, and Security Awareness Training programs. This duty is performed about 25% of the time. Coordinates and delegates the daily operations of their area of responsibility through subordinate

Enforces and processes the Bank's Customer Identification Policy (CIP). This duty is performed about 40% of the time. Issues and documents OFAC overrides as hits are determined by the Bank's systems. This duty is performed about 20% of the time. Issues and documents the certification of Automated Clearing House (ACH) files. This duty is performed about 15% of the time. As

Under general supervision, but following established policies and procedures, as well as all applicable banking laws and regulations, including BSA and AML, is responsible for a wide range of clerical duties associated with servicing demand deposit and savings accounts. These duties entail processing deposits, overdrafts, stop payments, return items, reconciling, and prep

1. Responsible for completing all file maintenance on CD/IRAs. This duty is performed daily, about 40% of the time. 2. Reviews and verifies all new account information on account system to ensure accuracy. This duty is performed daily, about 30% of the time. 3. Assists banking center personnel and customers with questions related to CD/IRAs. This duty is performed daily,